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difficult-conversations

Skills You Need to Have a Difficult Conversation

Having recently started a new role I have been having lots of conversations as I get to know the business and the challenges that individuals face. As with any business, change is a constant and one of the things that people tell me they find most challenging is some of the potentially difficult conversations that […]

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Angry irritated woman clenching her fist in the office

What Is Emotional Intelligence?

We are hearing a lot about Emotional Intelligence at the moment but what exactly is it and why is it important and so popular? Emotional intelligence can be defined as the ability to control and express our emotions in a healthy way, and to understand, interpret, and respond to the emotions of others in an […]

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